I am subject to the General Data Protection Regulation (GDPR), which came into force in 2018 and I am duly registered with the ICO (Information Commissioner’s Office) in the UK.
Why do I process your personal data?
I collect, store and use your personal data for the following purposes:
to issue quotes,
to provide a translation as requested by you,
or to comply with legal requirements.
Personal data collected may include your name, postal address, email address, telephone number and VAT number. Personal data may also include banking details, personal information on CVs or information on documents sent for the express purpose of translation or editing. All data is processed on a password-protected computer and is not accessible by third parties. Additionally, all the folders and subfolders within the computer are appropriately encrypted.
I do not use your personal data for marketing purposes, nor do I disclose it to unauthorised third parties.
Who else may have access to your personal data?
For administrative purposes, other parties, including my website and email hosting services providers, may have access to your personal data. All these parties are also compliant with the EU General Data Protection Regulation.
How long do I keep your personal data?
Data relating to quotes will be retained for up to six months. In cases of work carried out, your personal data will be retained for up to 6 completed tax years to comply with tax obligations and for good practice following HMRC accounting records guidance. I will also delete email communication after this period. Should you ask me to delete translations before this period has expired, I cannot be held responsible for queries or claims relating to the content. I have no way of verifying the accuracy of the original content.
Do you have the right to access your data?
You may contact me at any time to request a copy of your personal data, or to ask me to rectify or remove the information I hold. I will take action without undue delay and in any event within one month of receipt of the request.
Your right to lodge a complaint
If you have any concerns about how I process your personal data, please contact me.
Note about cookies
Cookies are small data files created by a website and stored on your computer or mobile device. I use cookies on my website to analyse user traffic for website statistics.